Note: This book is being published chapter by chapter as a living draft. Sections marked TBD are placeholders for material that is still in development, and the structure may change as the ideas evolve. What you’re reading here is part of an ongoing writing and design process. The final compiled version will be refined, expanded, and polished based on these early drafts.

Chapter 1: Why We Talk to Machines

Status: Published

  • The Rise of the Conversational Interface
  • More Than a Chat Bubble
  • The Dance of Voice and Interface

Chapter 2: Intentional Interfaces

Status: Published

  • What Do Users Actually Want?
  • The Who / What / How Framework
  • The Messiness Between Goals and Intents
  • Designing for Clarity Without Killing Personality

Chapter 3: Thinking in Conversations

Status: Being Written

  • Conversations as UX, Not Just Dialogue
  • Mechanical Speech Chains vs. Human Chatter
  • Trust, Repair, and Emotional Nuance
  • Where Conversations Break (and How to Fix Them)

Chapter 4: Personality by Design

  • TBD

Chapter 5: Designing Prompts: Small Words, Big Impact

  • TBD

Chapter 6: Conversations That Grow Over Time

  • TBD

Chapter 7: Designing Across Ecosystems

  • TBD

Chapter 8: Prototyping Conversations

  • TBD

Chapter 9: Prototyping to Production

  • TBD

Chapter 10: From Launch to Lifelong Learning

  • TBD

Chapter 11: Designing by Principles, Avoiding Pitfalls

  • TBD

Chapter 12: The Future Has a Voice

  • TBD

Author

I'm Tony, an Experience Designer and storyteller who believes the best digital experiences feel invisible yet transformative. I run IDE Interactive, teach at Columbia College Chicago, and love sharing what I've learned along the way.